At Minko Systems, customer satisfaction is our priority. We aim to provide high-quality security systems and installations, but if you’re not fully satisfied, our Refunds & Returns Policy ensures a fair process.
1. Returns
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Products may be returned within 7–14 days of purchase, provided they are unused, undamaged, and in original packaging.
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A valid receipt or proof of purchase is required.
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Certain items such as customized systems, special orders, or installed equipment may not be eligible for return.
2. Refunds
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Once your return is inspected and approved, your refund will be processed within 7–10 business days.
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Refunds are issued via the original payment method.
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Installation and service fees are non-refundable.
3. Exchanges
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Faulty or defective products can be exchanged for the same item within the warranty period.
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If the product is no longer available, we will offer a suitable replacement or refund.
4. Warranty & Support
All products sold by Minko Systems come with manufacturer warranties and our after-sales support. For warranty claims, please contact our support team.
5. Contact Us
For all refunds, returns, or warranty inquiries, reach out to:
📧 support@minkosystems.com
📞 [Your Contact Number]